Today, many retailers do not have readily available access to crucial data to manage or gain insights into their retail store systems. With services that enable retailers to access that data they can improve store system availability and associate productivity.
To manage a store today, retailers must understand their operations in real time and manage the IT health of their systems. By turning data into intelligence, retailers can improve store operations and increase their system uptime.
Promote high availability of store systems and prevent disruption
Maximizes the productivity of both IT and store associates
Proactively identify incidents applying remote resolution/fix or intelligent dispatch
Predict and prevent hardware failures through machine learning algorithms